Description:
General Manager, Field Services (HVAC, Plumbing, and Electrical)
Location: Brentwood, Tennessee
Company: SFM Service (Technical Division)
Reports To: Executive Leadership
Status: Exempt (salaried)
About SFM Service
At SFM Service, we provide essential mechanical and facility services to commercial clients throughout the greater Nashville area. Our mission is to keep facilities running efficiently with comprehensive solutions in HVAC, plumbing, electrical, carpentry, and access control. We are a fast-growing, mission-driven company built on a foundation of partnership, respect, positivity, excellence, and meaningful careers.
We are seeking a General Manager, Field Services, to lead our certified team of supervisors and technicians. This is an ideal role for a results-driven leader with a strong background in commercial services, mechanical trades, or technical operations management.
Position Overview
The General Manager will oversee daily operations, manage a team of 4 supervisors and 11 technicians, and ensure the on-time, high-quality delivery of projects for commercial clients. This role is crucial for ensuring customer satisfaction, operational efficiency, vendor management, and business growth, while also supporting strategic initiatives to expand our services and markets.
Compensation & Benefits
Base Salary: $90,000 - # ,000 per year Total Compensation: Up to # ,000 annually (with performance bonuses and incentives) Bonus Plan: Annual performance bonus (up to 20% of base), quarterly incentives, and project/expansion bonuses. Comprehensive Benefits Package including: Medical, dental, and vision insurance (with HSA option) Voluntary Long and Short Term Disability, Life Insurance, and Gap Insurance Wellness programs to support work-life balance 401 (k) with 50% employer match Accrual-based paid time off with an increasing schedule Six Paid Holidays Profesional Development Requirements:
Operational Leadership
Manage day-to-day operations of HVAC, plumbing, electrical, carpentry, and access control projects. Ensure projects are delivered on time, within budget, and to high-quality standards. Collaborate with executive leadership on strategic planning, market growth, and service expansion.
Team Leadership
Hire, train, and mentor supervisors and technicians. Set clear performance goals and foster a culture of excellence, safety, and teamwork. Support professional development and technical training across all service areas.
Client and Vendor Relations
Develop and maintain strong relationships with commercial clients. Present proposals, negotiate contracts, and support long-term client partnerships. Manage vendor and supplier relationships to ensure cost-effective procurement and timely delivery of materials.
Business Development
Identify opportunities for new services, geographic expansion, and technology improvements. Partner with executive leadership to increase revenue growth, customer retention, and project delivery success.
Qualifications
Required Experience
Proven management and leadership experience in a field services, mechanical, or facilities-related industry. Strong background in managing technical trades (e.g., HVAC, plumbing, electrical). Demonstrated success with operational efficiency, project delivery, customer satisfaction, and revenue growth. Experience in contract negotiation and vendor management. Experience with the implementation and management of field service software.
Education and Certifications
Bachelor's degree in business, engineering, or a related field preferred. Relevant industry certifications (e.g., HVAC, electrical, project management) are a plus.
Key Skills
Excellent communication, problem-solving, adaptability, and negotiation skills. Strong leadership with the ability to motivate and develop teams. Adaptable and capable of balancing strategic planning with day-to-day operational oversight.
Why Join SFM Service?
Growth: Be part of a rapidly growing company expanding across Tennessee and the Southeast. Impact: Lead a skilled team of technical professionals and make a direct impact on the company's success. Career Path: Enjoy a meaningful and challenging career with significant opportunities for advancement. Culture: Work in a supportive environment built on partnership, respect, positivity, and excellence.
Apply Today
If you are a motivated leader with a passion for mechanical services and team leadership, we encourage you for this exciting opportunity!
Compensation details: 00 Yearly Salary
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