Randstad Construction & Property are currently recruiting for a Contract Support/Facilities Administrator to join our client's newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk.This role will be based on site at the client's premises at Little Chesterford.The main working hours for this role will be between 8:00am - 5:00pm.
The package:
x25CF; Salary up to GBP35,000 per annum
x25CF; Monday to Friday
x25CF; Annual leave & bank holidays
x25CF; Generous pension scheme
x25CF; Training and development courses
Your role will include:
x25CF; Main point of contact for subcontractors, managing their processes and prompting
updates
x25CF; Raising purchase orders for subcontractors
x25CF; Closing off jobs for engineers
x25CF; Raising of reactive & PPM work orders
x25CF; Managing complaints and escalations effectively
x25CF; Keep WIP levels on contracts to a minimum to ensure timely completion of work orders
x25CF; Assist with reporting on jobs logged, completed and outstanding
x25CF; Collating figures for monthly KPI reporting
x25CF; Completion of engineers timesheets
x25CF; Filing, scanning and tracking of engineers paperwork
x25CF; Log engineers overtime and holidays for weekly reporting to management
x25CF; Provide general administrative support
What we are looking for:
x25CF; Strong administration and customer service skills
x25CF; Experience working in a Facilities Management environment with CAFM systems (desired but not essential)
x25CF; Knowledge of Microsoft Office packages
x25CF; Strong planning and organisational skills, with attention to detail
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
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